Have you heard about the Health Dashboard? This is definitely a tool that merits adding a bookmark to your web browser, now that InfraWorks is on the list.
In a nutshell, Autodesk's health dashboard reports the current status of Autodesk's cloud based or connected services. So, if you want to check whether a problem you are experiencing in InfraWorks is related to an outage, or when planned maintenance is scheduled, just head over to health.autodesk.com
You may have read about the Autodesk Health Dashboard before, in Shaan Hurley's Between the Lines blog, or Scott Sheppard's It's Alive in the Lab blog:
As an InfraWorks user, this means that you can always stay up to date about the current status of the product and its connected services, such as the Model Builder, and our collaboration tools.
Also, if you click the History button, you can also examine how InfraWorks has been behaving in the past. We've only just got InfraWorks connected to the Health Dashboard this week, but you can see that the product has been working as expected.